Healthcare Payment Processing That Helps You Collect More
Medical practices, dental offices, and urgent-care clinics lose thousands every year to high processing rates and patient balance write-offs. We help you collect every dollar owed — efficiently and compliantly.
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The hidden costs
What's quietly draining your margins
High patient-balance write-offs
Patients walk out after care and never pay their balance. Every uncollected co-pay is pure loss.
Insurance remittance delays
ERAs take weeks to reconcile. Manual posting means staff time spent on data entry instead of patients.
HIPAA-compliant payment friction
Standard processors don't understand healthcare — you need payment flows that are compliant by design.
Recurring billing complexity
Payment plans, subscription wellness memberships, and installment schedules break most POS systems.
The Scale fix
Payments built for the way healthcare actually collects.
- Card-on-file for patient balances — charge at discharge, no chasing.
- Pay-by-link for outstanding balances sent via text or patient portal.
- Recurring billing for wellness memberships and payment plans.
- HIPAA-aware transaction flows and audit-ready reporting.
- Next-day funding so collections don't lag weeks behind care.
Built for the way your business actually works
Every detail tuned for your industry — not a one-size-fits-all platform.
Card-on-file at check-in
Authorize at arrival — charge co-pays and balances at discharge without the patient standing at a terminal.
Pay-by-link statements
Send a secure payment link via text or email for outstanding balances — patients pay in one tap.
Recurring billing
Set up wellness memberships and installment plans that auto-bill on schedule.
HSA / FSA acceptance
Process HSA and FSA cards alongside all major credit and debit cards on the same terminal.
Audit-ready reporting
Transaction logs organized by patient visit, provider, and date — ready for billing audits.
Human support
A real person — not a ticket queue — when a claim dispute or chargeback needs attention.
"We used to write off 8% of patient balances every year. With card-on-file at check-in and pay-by-link follow-ups, that number is under 2%. Scale Payments made that possible."
Practice Manager
Multi-provider medical group • New York
See what you'd save in your first month.
A real person — not a chatbot — calls you back with a custom rate quote and a side-by-side savings breakdown. Free, no commitment.
Or call 718-702-0186